Hey-hey,

Salestio Team is here with the most recent updates in the app. We are happy to announce that we completed a couple of ideas from our roadmap as well as added other features.

As always, feel free to submit your ideas to our roadmap, or contact our support team at support@salest.io

Send products with variations to Etsy

We keep working on the Etsy integration. Recently, we added the ability to send Shopify products with variations.

To send products with Variations, you would need to allow variations in the mapping in the Creation profile and assign the needed variation options. Please note that Etsy does not allow adding more than 2 variation options.

More details on listing products with variations are in our recent blog post

Set eBay category and item specifics for the separate products from the Selling List

This one is really big :) We added the ability to add item specifics for each product in the Selling List. This is basically a mapping that you add for the exact product instead of adding it for the Product Type or Product Collection.

With this new feature, you can add more general item specifics in the Creation profile, and then, any specific data for the needed products right in the Selling List. Previously, you needed to add Shopify metafields to send these details to eBay. Now, you can add all the needed details right in the Selling List.

The details on how to use this functionality are in our support article

Send customization info from eBay orders to Shopify

If you support adding various signatures, engravings, or other customization to your products, you would want to see the customization details on the imported orders in your Shopify store.

Recently, we added this ability for Amazon, and now, it has also been implemented for eBay.

So, if an eBay order includes custom details, they will be sent to the Shopify order. They will be added as a link to the archive in the Shopify order Notes field.

Show only active Shopify products in the Selling List

With this improvement, only Active Shopify products will be displayed in the Selling List. Previously, Salestio showed all products: Active, Drafts, and Archived.

We received a lot of feedback from Salestio users that it would be more helpful to show only Active products in the Selling List. It is important for the Selling Lists in the Collection mode where the products are added automatically based on their existence in the Shopify Collection.

At this point, Salestio shows only Active products from your Shopify store.

Improvements

• Verification about added Creation profile when sending products to eBay and Etsy

• Metafields handling in the multi-select fields in the item specifics
• The ability to "Refresh eBay store categories" on the eBay store mapping
• The ability to request full synchronization from Shopify to Salestio via "Update All products" in Salestio Settings
• Showing of variation labels on the imported eBay orders in Salestio
• Support for "eBay plus" for the DE marketplace to the eBay profile

• Showing log messages about adding and removing the products in the Selling List

• Improved translation support for adding translations in Shopify
• Showing the Price Template tab under the Profiles for Etsy integration
• Give the ability to Remove option to the Selling Lists for Etsy

Custom Requests

The custom requests are related mostly to skipping some of the default Salestio features.

• Turn off shipping confirmation to Amazon. In some cases, especially when users fulfill their orders with 3rd party services, the shipping confirmation is sent from that service. As a result, another confirmation is not needed.
• Disable tax importing for eBay orders. Taxes are handled differently depending on the marketplace, and personal user settings on eBay. Some users prefer removing taxes from the orders when they are imported to Shopify.

What's in Progress

We keep working on Etsy integration to give the ability to connect to existing Etsy listings

Also, we had a couple of requests to help manage the products in different Selling Lists if they exist in multiple Collections, so we are working on this task and on other improvements for handling products.

Hello,

Our team is here to show you what we've been working on for the past 3 weeks. Mainly, we worked on the Etsy integration, custom requests, app improvements, and fixes.

If you have any specific requests on how we can adjust Salestio for you, please contact us. We will check and see what we can do about it.

Inventory API support for existing eBay listings

Inventory API was used by the native Shopify eBay app. After that app was disabled, many users faced the challenge to connect Shopify products to existing eBay listings published with that app. The Inventory API did not allow even editing the listings directly on eBay.

We added the support of Inventory API. So, now it is possible to connect and updated prices and quantities for these listings with Salestio. It can be enabled in the eBay profile.

One of the recent blog posts is dedicated to more details on Inventory API in Salestio.

Detailed info for customized Amazon orders

Some Amazon orders include customization details. With this feature, the link is displayed in the order notes in Shopify. The link leads to the archive with the customization details from the Amazon order.

We are also working on giving the same ability for eBay orders.

VAT for eBay EU and UK listings

In the previous product update, we mentioned that we added the transfer of VAT in eBay orders to Shopify. Recently, we also added the possibility to specify VAT percentage in the eBay profile. It will indicate the VAT percentage for the eBay item.

You need to have a VAT-ID registered with eBay and the marketplace needs to be VAT-enabled.

New Options in Salestio Settings

We added the ability to disable price and quantity synchronization to eBay Settings in Salestio. If you would like to skip syncing any of them, you can do so by unchecking the option and clicking Save.

Another option might be useful for eBay orders when creating them in Shopify. By default, the orders are added with a Shopify order id. Enabling this option will send the actual eBay order id as a Shopify order id. This option is located under Salestio Settings.

Custom requests

• In some cases, you don't need the tax data to be imported to Shopify. If this is your case, please reach us and we can exclude any taxes imported to the Shopify store.

• If you would like to disable prices and/or quantities when syncing products to eBay or Amazon, you can do so in Salestio Settings. However, if you would like to disable the Update/Revise actions from accidentally being clicked, we can do so for you.
• The imported orders in Shopify are displayed in the Amazon or eBay-generated format for privacy purposes. The emails are required to create the orders in Shopify. However, if you would like that these emails are invalid in Shopify, we can configure dummy emails for Amazon and eBay orders.

Improvements

• Clean up the inactive listings from eBay inventory in Salestio. It happens after clicking the "Download eBay inventories" button.
• Postcode handling for AU marketplaces when using eBay calculated shipping.
• Improved rounding for the total price for Amazon orders in Shopify.
• Updates for eBay orders matched by product titles for the products with variations.
• Check if the Creation profile is added before sending the products to eBay and Etsy. It prevents the products from being stuck in pending statuses.
• The ability to get the most recent list of Business Policies in the Selling List by clicking the "Refresh Business Policies list" button.
• The ability to delete various profiles and configurations from the app UX. It is relevant for the Creation profile and eBay store mapping.
• Improved Default Description template by removing the images. They are not needed in the Description template since the images are displayed on the listing page separately.
• Metafield support for the listing title in the Creation profile for eBay.
• Display Amazon and eBay order ids in the Shopify order_notes_atributes

In progress

We keep working on the Etsy integration. The sending of Shopify products to Etsy is almost ready. It is possible to send products without variations. This week we are planning to complete the task of listing products with variations.

With this feature, it will be possible to add the needed product details on the product level right from the Selling List. Currently, it is possible to add product attributes only from the mappings in the Creation profile. This feature will add more flexible sending rules when listing products on eBay.

Hey-hey, this is our first announcement in 2023, and we are happy to share some of the most recent fixes and improvements.

If you have any questions or ideas on how Salestio can fulfill your business needs best, reach out to us at support@salest.io. We will do our best to help.

Support Shopify products without SKUs

Previously, Salestio required SKUs added to product and variation pages in Shopify to successfully work with the products. Since not all sellers use SKUs for their products, it caused a bit of additional work for them to add SKUs.

Now, Salestio supports Shopify products even if no SKUs exist on the product and variation pages. In this case, Salestio will use a variation page id instead of an SKU.

Note! Salestio can work correctly if an SKU field is empty in Shopify, or if SKUs are unique. For now, we do not have the ability to skip SKUs if they are duplicated. So, it is either unique or empty.

Create Shopify orders by matching titles

A similar issue was about the creation of Amazon, eBay, or Etsy orders in Shopify. Salestio imported such orders but if the product SKU from the order did not exist in Shopify, Salestio was not able to create the orders in Shopify.

With this improvement, if an SKU from the order does not exist in Shopify, Salestio also tries to locate the needed product by matching product titles. If the product was located by matching the title, the corresponding message will appear on the order details in Salestio.

FAQ page in Salestio

We added the page with the most frequent pages to our support team to the app interface. If you need any help using the app or wondering how this or that feature works, you can always check it on this page.

Here you can also find useful redirects to Salestio help articles and tutorials as well as the link to schedule a call with us.

You can access the page from the app menu in Shopify, or from the Salestio navigation.

Improvements

Most of the recent improvements relate to our eBay integration.

• Add the ability to disable or delete links when sending products to eBay. eBay has limits on adding links to the Product description when listing products. Salestio takes the data from Shopify. Previously, you needed to remove the link from the Shopify product description so that it is not sent to eBay. With this improvement, Salestio no longer sends the link, just the text.

• Allow adding Color and Size variations from the variations instead of from the Item Specifics in the mapping. Depending on the eBay category, colors and sizes are required. They can be added in the Item Specifics in the Creation Profile. With this improvement, you can select any color or size. If there are variations in color and sizes on product pages, so the actual data will be taken from variations.
• Skip adding variation options to the variation labels when creating listings on eBay. With this improvement, only the actual label is sent to eBay. It no longer shows the option name.
• Add the "Cut title" field to the Creation Profile for eBay and Etsy. eBay and Etsy have limits on how many characters can be added to the title. You can choose to trim the title from Shopify products so that only the allowed number of characters is sent.
• eBay: Add postal code to eBay profile. Depending on the shipping policy, eBay requires the postal code added. With this improvement, you can add the postal code to the eBay profile.
• Make Payment Policy value optional on the add Selling List form. In some cases, eBay allows skipping the Payment policy when Selling products. So, the Payment policy field is no longer required when you create the Selling List.
• Switch eBay account auth flow to the most secure and modern way. This is required to add support to Inventory API to be able to revise quantities and prices for products created with old eBay app.

Fixes

• eBay Order Tax is not calculated correctly
• The fulfillment is not sent from Shopify to Etsy
• The metafields are incorrectly displayed in the Description template
• Fulfillment status is not sent to Amazon
• Metafields failed to update from Shopify
• Etsy: coupon amount is not removed from the total price on imported Etsy orders

Round eBay price to x.95 (custom request)

Salestio has multiple options for adding price rules when sending products to Amazon and eBay. You can use simple settings like in the Global profile as well as add complex rules in the Price template that we introduced recently.

Even these options might be not enough for your specific business needs.

Recently, one of Salestio's users contact us with the request to give the ability to round the price on eBay to x.95. As a result, added it for his Salestio installation.

If you would like to use any feature like this for your store, please let us know, and we will add it for you. If we have a lot of requests like this, we might even add this functionality to the app UI.

What's In Progress

• Adding support to Inventory API for eBay is one of our top priorities at the moment. Deprecated Shopify eBay app used Inventory API to list products on eBay. After it was disconnected, many users started looking for alternatives. To revise QTY and price for these eBay listings, the app should be able to work with this type of API. So, we are working on adding the support of it.
• We keep working on Etsy integration. Specifically, on the Catalog export part. Some of the tasks within Etsy integration have already been completed. For now, it is possible to create listings on Etsy but only if the products do not have options. If you would like to try this feature, please contact us, and we will assist.

Happy Holidays from Salestio! Thank you for trusting us to help your business succeed online.

Wishing you a happy and healthy holiday season and a successful 2023!

https://salest.io/blog/page/salestios-2022-year-in-review

Today, we are going to introduce only one update to the Salestio functionality. It is a new Settings page. It has been much improved with a user-friendly design.

Please let us know your thoughts on this page. If you have any suggestions on how we can improve, feel free to reach out to us at support@salest.io

The new Settings page consists of 3 tabs.

Salestio Settings

These are the settings shared across different Salestio integrations. Changes made here affect all connected marketplaces.

Here is the list of options available to configure under Salestio Settings:

• Email Notifications. When selected, allows you to configure email notifications on the order import and fulfillment updates failure, as well as product updates failure for the connected listings.
• Location Settings. This option allows selecting the default Shopify location for imported orders.
• Shopify Order Specifics. Here you can configure specifics for the imported orders ids and set the currency of imported orders in Shopify.
• Metafileds Updates. This option allows users to manually trigger the metafields updates. If you use metafields, it should be triggered before sending the products to the selected marketplace(s).
• Default Integration. You select one right after you open Salestio for the first time. Here you can change it.

You can find more information on how to use these options in the support article.

Amazon Settings

These settings are specific to the select Amazon account. They are getting available after you add one. You can also add the account right from this page by clicking the Plus icon.

Here you can turn on and off the Orders and Items synchronization. They are enabled by default. You can enable and disable the following options:

• importing Amazon orders to Shopify;
• updating item quantity on Amazon;
• updating item prices on Amazon

Please check this article for more information on Amazon settings.

eBay Settings

These are also the settings specific to the added eBay accounts. If you have not added any account yet, you can do so by clicking the Plus icon in front of "eBay accounts" in the menu on the Settings page.

Available options to configure:

• Import eBay orders to Shopify. It is enabled by default.
• Choose behavior when the item stops. By default, the listings are stopped on eBay after they are stopped from the Selling List. You can set it to remain the listing active but drop the connection from Salestio.

For more information, please check our support article on eBay settings.

Hey-hey, Holiday Season has already started but we have no time to rest :)

As always, we prepared a couple of updates and improvements from the Salestio Team.

If you have any suggestions on how we can improve, contact us directly at support@salest.io, or feel free to share your ideas on our roadmap. There, you can also upvote existing ideas which might be helpful for your business.

Shipping Mapping between Amazon and Shopify

This is a feature that has been highly requested by many users for a long time.

Previously, we configured the shipping connection between Amazon and Shopify from our side per users' requests. Within this task, we added the ability to configure mapping for imported Amazon orders right from Salestio.

You can do so under Salestio > Profiles > Shipping. Click "Add Shipping" and add the needed details. It is enough to set default options. If you would like to get more shipping for the specified services, you can do so by clicking "Add new mapping".

For more details, please check the dedicated article in Salestio's blog.

eBay Onboarding

We have recently introduced a quick way to connect existing eBay listings via Salestio.

The complete functionality on how to connect Shopify products to existing eBay listings has been available for a while. Within this task, we added the ability to quickly connect such products right after you add your eBay account to Salestio.

You will be asked if you would like to automatically connect the products. You can either proceed or skip it and connect the products later.

The important condition here is that eBay and Shopify products should have the same SKUs. If the products have variations, the number of variations and their labels should be consistent across both platforms.

You can find the detailed instructions including the video, in the following article.

The Order Details page for Etsy integration

We keep working to add more and more features to the Etsy part in Salestio. As you might know, we started with the Etsy orders imported to Shopify. The Orders page was available in Salestio. Now, we also added the Order details page.

You can check the Order details right from Salestio. The most useful part is that it has a Timeline that shows when the order was imported to Shopify and the error message if the order import failed. This way, you can resolve the issue (missing SKU, for example) and trigger the manual order creation right after that by clicking the Export button on the Order page in Salestio.

Improvements

• Handling of Etsy orders imported to Shopify including orders with duplicated items and in the Partially Paid statuses
• The display of the shipping costs of the imported Etsy orders in Shopify
• A number of Creation profiles displayed per page
• An error display when the product id is not assigned for eBay listings (duplicated SKU found) in the eBay inventory

• Changed the number of new errors displayed on the Selling Product to show the number of actual error messages instead of the number of all messages.

Custom requests

Salestio is quite flexible in configuring the app to fulfill the business needs of our users. Recently, we have completed a couple of tasks for some users that might also be useful for you. Please take a look and let us know if this is something you would be interested to see in Salestio.

• Round all eBay prices to 0.95. This feature might be useful if you want that the prices are displayed with the same decimals regardless of what is added to Shopify price fields.
• Import Amazon orders with custom email addresses. By default, Amazon creates a dummy email address to secure the privacy of your buyers. When the orders are imported to Shopify, Salestio can display them with your store domain.

Fixes

• The automatic stop of the products on eBay
• "Send to eBay" is stuck in the pending status
• Delays in SKU updates from Shopify
• Amazon orders with 2 items are not imported to Shopify
• Relist, Revise, and Revise QTY does not trigger any action on the Selling List
• 500 error appears after opening the eBay order in the refunded status

In Progress

We keep working on the Etsy integration. At the moment, our developers are working on the Catalog Export and Synchronization. We are planning to introduce it in a couple of weeks. Please let us know if you would like to check the beta version of this functionality.

By default, Salestio displays all products from the Shopify store regardless of their statuses as long as they have unique SKUs added. We noticed that this part might be a bit confusing for some users. So, we are planning to show only active products in Salestio and give the ability to include Drafts and Archived products per user needs.

Black Friday

Only till Monday evening (28 November 2022), you have the possibility to subscribe to any Yearly Salestio plan with a 40% discount. If you are interested please send us an email with the title: "BlackFriday 2022" and what plan you would like to subscribe to.

Recently amazon released a new marketplace - Amazon Belgium.

From Today Salestio also support this marktplace for all actions - order downloads, product creation, and update.

If you already have Belgium activated on your Seller Central account, please process for account edit in Salestio, and make it active also there (please notice that you will be needed to re-connect the amazon account).

Started from this point your Belgium orders will be downloaded to Salestio and imported to Shopify.

If you have any questions please let us know.

Hey-hey, Salestio Team is here. Today we are ready to announce a new feature that has been highly requested for some time. Also, we added a couple of fixes and improvements to make the app work better for you.

Traditionally, we worked on a couple of custom user requests to adjust Salestio to the business needs of our users. Do you have any suggestions on how we can improve? As always, contact our Support Team and we will see how we can resolve them. You can also leave your ideas on our roadmap, or you can upvote what other users have already added.

Price Templates

Price Templates in Salestio allow adding custom simple and complex formulas for the prices sent to Amazon or eBay. To add the Price Template, go to Salestio > Profiles > Price templates. Click the "Add price template" to add one.

Here, you can define if the rule is going to be applied to all products, or you can set the price ranges to apply the rules. You can add multiple ranges to one Price Template.

When the template is added, make sure to assign it to the Global Profile.

We also added the article where you can check more details on how to use this functionality.

Gateway Value on Imported Orders

It started as a custom request from one of our users. Shopify has the Gateway field on the Order details page. You can find it in the Order Logs.

When the order comes from Amazon, eBay, or Etsy, Salestio adds the name of the corresponding channel to this field.

Fulfillment Status for Etsy orders

We continue working on the Etsy integration. Recently, we also added the ability to send the fulfillment details from Shopify back to Etsy orders.

To successfully send the fulfillment details, the order should be fulfilled and the tracking details should be added.

Improvements

• Subtotal and Total Price calculation on the imported Amazon orders
• Seller Central account validation when the account is added to Salestio
• Allow fulfillment without tracking codes for the items that sent via email

Fixes

• Amazon order importing delays
• Crash reports after moving the duplicated item from the eBay Inventory

What's In Progress?

Currently, we custom configure the shipping mapping for our users. Since we received a lot of requests to do so, we started working on the functionality so that users could do it on their own depending on their shipping services.

Our developers are working on the catalog export from Shopify to Etsy. Stay tuned for more updates on this task!

Hey-hey, long time no see! The summer is officially over, and it is a great time to start working on new projects and give life to new ideas. Here at Salestio, we sincerely hope that our updates and improvements will help you with that.

As always, we prepared the list of smaller updates and we keep working on bigger updates to make sure that Salestio fulfills the business needs of our dear users.

Give possibility to select locale during the creation of Selling List (eBay)

As a seller, you want that your products are available on different marketplaces with different languages. In Salestio, we added the ability to select the language for the respective marketplace when you list the products on eBay. You can send product titles and product descriptions in different languages.

You can set the language when you create the Selling List in Salestio. Scroll to the Language block and select the preferred language.

Note! The translations should be added to your Shopify product pages. Otherwise, there will be no translated content even if you select the language in the Selling List.

If you are looking for international sales on eBay, please check also this article on our blog https://salest.io/blog/page/international-business-with-ebay-marketplace

Product Revise Retry in the Selling List

This functionality gives you better control over the listings that cannot be updated for some reason (SKU change, lost account connection, etc). Sometimes, you might see an Update Error status on the product in the Selling List. It means that Salestio was not able to update either price or quantity.

Salestio retries updating the item a couple of times. As a seller, you would want to be aware that the issues should be taken care of. For this purpose, we added notifications about the error.

Revise message on Dashboard. First of all, you can see the message on the Dashboard that the item failed to update.

Send email on reached max retry failed. Additionally, you can configure Salestio to send you notifications when the update failed. To do so, go to Salestio > Settings, put a checkmark in front of "On update block when retry reached the maximum level, send a notification email to provided email address" and enter your email in the suggested field. Remember to save changes.

More details on importing process for eBay orders

Salestio allows the automatic importing of eBay orders to Shopify. You can do it manually also. In any case, you would want to see the details if and when any updates on the order happened.

With this new release, we started showing more details on importing eBay orders to Shopify and sending the fulfillment status back to eBay. In case the order is not imported to Shopify, you can also find the reason here. To access the Logs, go to Salestio > Orders, locate the needed order, and open it. Scroll to the bottom of the page to see the logs.

Add options to Settings that will control the behavior of item stop (eBay)

Salestio can automatically stop the listings on eBay. It happens due to the selling product management in the Selling List. Mostly, it happens automatically for the Selling Lists in the Collection Mode. It is useful when the product is deleted from the Collection or deleted completely from your Shopify store.

If the product collection changes, the product is removed from the Selling list. If a product SKU changes, the product is also removed from the Selling List. When the product is automatically removed from the Selling List the default behavior is to stop the listing on eBay. At Salestio, we realize that this feature might be not the best option for all users. That is why we give the ability for users to decide what to do if the product is stopped in the Selling List. To modify the default behavior, go to Salestio > Settings, and scroll to the eBay Permissions block. Then, click on the Account to select your current account and change the option "Choose behavior when item stop" to "Remain listing active but drop connection from Salestio". This way, the listings will stay active on eBay even when they are stopped in the Selling List.

Improvements

• Make the Search on the Selling List not case sensitive
• Optimize Memory consumption for Amazon Categories import

• Extra charges counter improvements
• Display orders by the last created date
• Improved validation for adding an Amazon account
• Add the "Delete" button to the Etsy account page
• Taxes calculation improvement for amazon orders imports in EU and US region

Fixes

• Verification for Etsy account to include Store (requirements for use in integration)

• Log messages about not matching mappings are displayed when sending products to Amazon

What's in Progress

We keep working on adding the same functionality to Etsy Integration as we have for Amazon and eBay. At the moment, we are working on the ability to send fulfillment details back to Etsy. The next thing will be to list Shopify products on Etsy.

This task will give you more flexible price sending when sending products from Shopify to Amazon and eBay. It will also include the highly requested feature to add a fixed price to Shopify prices.

Salestio - Prestashop Amazon Integration version 2.2.1 is available for download from the involic.com website.

Most of the changes in this version are related to bugfixes connected to the release of the new amazon api integration.

If you already use version 2.2.0, we could strongly recommend you update to avoid any service interruptions.

Changes:

- Enh: Improved orders downloads

- Fix: Inventory Report should correctly use the new amazon api token

- Fix: Order items with new Amazon SP-API correctly handled for PrestaShop Amazon module

- Fix: The installation script that failed to update for some of the PHP versions

- Fix: Order fulfillment should be correctly created with a new amazon account

- Fix: Report & Fulfillment Jobs should correctly start on the server after creation