Hello,

Salestio Team is here with another portion of updates inside the app. In today's announcement, we are happy to share the improvements, fixes, and custom requests.

If you have any ideas or suggestions of how we can improve, send us an email to support@salest.io or submit your ideas to our roadmap

Improvements to adding and deleting products from the Selling List

The Selling Lists in Saletio are used to connect the products between Shopify and selected marketplaces. The Selling Lists can be added for products and for collections. The Collection mode allows automatic upload of the whole Collections to the Selling Lists. Taking into account background events that are happening to Collections on Shopify, it is important to correctly handle this complexity.

During the past month, we added the following improvements to handle Collections as well as separate products in the Selling Lists:

• Keep the products in the Selling List after the changes to Shopify product pages that override variation IDs;
• Add additional log messages when a product is marked as "pending deletion";
• Improved the loading of the Selling Lists on the Salestio > Selling Lists page

eBay integration adjustments

• Added the marketplace selection and removed the mode selection when adding an eBay account to Salestio. The Sandbox mode for eBay is not useful since many of the features from the eBay production environment are not available on the Sandbox account. To avoid any kind of confusion, we removed this mode from Salestio UI. Instead, we added the marketplace selection. It will help automatically create the Selling Lists when the users need to connect Shopify products to existing listings on eBay.

• Allow product creation when the Listing Creation data is added. To create new listings, it is important to put a checkmark to Allow product creation in the Selling List or in the eBay profile if it is used as a template. If a seller does not want to add the listing creation rules through the Creation profile and uses the Listing Creation data for each item in the Selling List, allowing product creation can be skipped. Adding information to the Listing Creation data will automatically allow product creation.

• Payment Policy is optional. Since eBay handles the payments, adding a Payment policy when creating new listings is not required. From now on, you can skip adding the payment policy when creating a Selling List for eBay.

Multiple emails in Salestio notification settings

In Salestio > Settings, sellers can set up the email address where the notifications about the selected events are sent. Previously, it was possible to add just one email address to this field. From now on, multiple emails can be added.

Custom requests

This is a type of request that we add for the specific user's installations. At the same time, they might be useful for other sellers as well. One of the most common requests relates to the display of the taxes in the imported Shopify orders. Depending on the marketplace, the taxes are handled differently. That is why the unified solution is hard to implement. However, these adjustments allow us to set the tax display based on the specific seller's needs.

• Added the adjustment to hide taxes on the imported Amazon and eBay orders on Shopify
• Created a new adjustment for eBay AU to include the GST values on Shopify orders.
• Added the adjustment to hide Amazon Order ID from the Notes on the Shopify order page.

In Progress

As always, we keep working on improvements and adjustments but these are the main points that we would like to highlight today.

• eBay Auction support. For now, Salestio supports only Fixed-price listings when sending products to eBay. This task will allow setting the Auction listing type with the corresponding fields to manage offers

• Standalone app. We keep receiving requests to give the ability to use Salestio without the online store as a connection between multiple marketplaces. This task will allow connecting multiple marketplaces with or without using the Online store

 Interested in trying the beta version Salestio standalone app? Please reach out to our support team at support@salest.io. We are looking for users who would like to try it and share their feedback with us.  

Hi, Salestio team is back to share the latest developments in the app. As always, feel free to message support@salest.io with questions and comments.

New Amazon marketplace

Salestio now supports Amazon Brazil! If you want to sell on this marketplace, make sure to select it when adding or updating your Amazon account:

Optimized order fulfillment

The app now checks if an order has been fulfilled before sending any updates to Amazon. Previously, updates were sent anyway, so the Shipped Date was pushed forward. This update takes care of that.

Custom request

Added a customization to remove taxes on Amazon orders. Product prices, total, and paid amounts can be displayed with taxes deducted. If you want to hide taxes on your Shopify orders, please let us know at support@salest.io, and we will update your store.

Simplified dashboard

This update made tracking your subscription easier. To reduce confusion, the dashboard now shows only a single counter for "Imported Order Sales":

Etsy integration updates

• Etsy Creation Profiles - new values have been added to the "When did you make it" field to reflect the update from Etsy.
• If the weight is not specified in the Selling List settings, the app will receive weight from the Shopify variation pages. Previously, only the value from the main product was used.
• Shopify order status will update if an order was canceled directly on Etsy.

Improved Selling List and product deletion

• Fixed an issue when deleting an eBay. Selling List on the "Edit Selling List" page might produce an error.

• Fixed an issue when products can get stuck in Pending status after removing a Selling List.

In Progress

The team is still working on a TikTok Shop integration.

The standalone Salestio app is also on its way. Stay tuned for future updates!

Hello, the team is back to share the latest Salestio features!

As always, feel free to share your thoughts on our roadmap or contact us at support@salest.io if you know how we can make the app better.

New quantity sync mode

A new QTY mode can now be selected in the Global Profile: Buffer QTY.

When this mode is applied to the items, the QTY sent to Amazon/eBay/Etsy will be the following:

QTY = Shopify QTY - Buffer QTY

The automatic synchronization will continue if you use this mode.

Account-specific SKU mapping

Recently introduced SKU mappings now can be set up for multiple marketplace accounts separately. To set up a mapping for a specific account, navigate to Salestio > Settings tab, select your connected account, and scroll to the "SKU mapping file" section.

Cross-marketplace mappings are still available if you want to use them (Salestio > Settings > Salestio Settings). Account-specific mappings will overwrite this if present.

Refresh inventory list

For outdated inventory lists (Salestio > Inventory tab), you now have the option to rebuild from scratch. Tick the box during downloading inventories to remove old listings from this tab:

Unique customer emails for Amazon orders

A new option in Salestio settings allows using Amazon order ID to compose the customer email. This ensures that even the same customer will have a unique email for each order. Find it in the Settings tab > your Amazon account:

Selling Lists: using collections in Product Mode

Product Mode users can now populate Selling Lists in bulk using the new button:

Now you can get the convenience of Collection Mode with the control of Product Mode. As usual, you can still move, delete, and add individual products even after using the add by collections option. Select the needed collections and click "Add":

Custom adjustments

Added a custom adjustment to disable order importing based on product titles. This applies for Amazon, eBay, and Etsy. If you want this adjustment for your store, please reach out to support@salest.io and let us know.

Link individual Amazon listings

Amazon users now can select specific Amazon listings to link with Shopify. Instead of using the "Sync inventories with selling products" button, look for "Move to Selling List":

Minor features

• Dashboard counters (Live, Error, Pending, etc.) now display products instead of variations.
• Salestio can now receive a "Refunded" status if an order was updated on eBay directly (coming soon for Etsy orders).

Recent blog updates

Here are some of the recent posts from our blog, check them out!

•  Exporting Shopify Products to eBay Marketplace with Salestio 
•  Using ASINs instead of Barcodes to list Shopify and BigCommerce items with Salestio 
•  Using eBay Business Policies with Salestio 

In progress

The team continues to work on the standalone Salestio application.

One of the next integrations will be TikTok Shop. Stay tuned for the news!

Hello,

We are back to share what is new with Salestio in a few recent weeks.

Updated Listing Creation Data options for eBay

Products in a different category than the rest of the Selling List might need different Business Policies. Salestio gets a new section in Listing Creation Data to support that:

Dimensions and calculated shipping for Etsy

Etsy Selling Lists now support calculated shipping. To set shipping dimensions, edit your Selling List settings and add size/weight. The new fields support both plain numbers and metafields from your Shopify store:

Status for Etsy accounts

When Etsy authorization expires, Salestio will show an "Expired" badge for this account:

Receive "Canceled" status from Amazon

The app now supports updating the Shopify order to "Canceled" when it changes on Amazon.

Smaller improvements

There is now an option to show 25 items per page in Selling Lists. This can further reduce loading times in lists with a large number of variations.

Product SKU can be copied by clicking it in the Selling List.

• Untracked fulfillment is now supported for Etsy. The platform allows this for orders under 10 USD, so Salestio will update them without tracking (if not indicated).
• Orders with 0 USD total can now be created in Shopify.
• Improved order creation for orders with similar items in a short time. Such orders are no longer delayed.
• Tax can be turned off for eBay orders. Please contact support@salest.io to apply this for your store.

In progress

We want to move Salestio beyond e-commerce stores. Some ideas are currently in development:

Hello,

Salestio Team is here with the current updates on what happening in the app.

In this update, we present more new features and smaller improvements. If you have an idea of how we can make Salestio better for your store, feel free to share your thoughts on our roadmap or contact us at support@salest.io

Cross - Selling List Search

Users with a large number of Selling Lists now can find a specific item faster. To search across all Selling Lists, Navigate to the Selling Lists tab and click the "Find Product" button:

Clicking "View in Selling List" will open the Selling List that contains the item.

Select what to do when stock runs out

We recommend having Out-of-stock control enabled on eBay by default. This way, when a product runs out of stock in Shopify, it will be updated with 0 QTY on eBay.

For users that want to keep Out-of-stock control disabled, a new setting is available in the settings. Navigate to Salestio > Settings > your eBay account and select "Stop the listing on eBay":

Variation mapping

When creating listings on Amazon in certain categories, Amazon requires variation labels to conform with the original field. For example, XS is not accepted, and sellers should use X-Small instead. The new variation mapping allows assigning any custom label for the Shopify variants.

If the variation mapping is not needed, you can hide it by clicking on the "Variation Mapping" button.

Custom text in eBay Creation Profiles

When configuring eBay Creation Profiles, it is now possible to enter plain text in the drop-down menus:

UI updates

eBay statuses are updated to be consistent with other integrations: "Linked" instead of "Active" and "Not Linked" instead of "Not Active" to avoid confusing Shopify product statuses.

Selling Lists: SKU and variations are now displayed below the product title. This layout allows more comfortable viewing on smaller displays:

Better Description Template previews

Instead of random items, you can now select a specific item to preview a description template. All Shopify items are available through search:

Minor improvements

• Optimized loading of Selling Lists for large variation count
• Orders with customized SKUs will display the original one below

In progress

Currently, the team is working on a better onboarding experience, while also continuing to improve product creation on Amazon.

Hi! The team is back to share the news on the latest Salestio developments.

If you have any suggestions or ideas on how we can make Salestio better, feel free to contact us at support@salest.io, or share your ideas on our roadmap.

Revised permission scope

To improve the performance of order location settings, Salestio had to revise its permission scope for existing users. Please make sure to open the app Dashboard and update permissions for the best experience.

SKU mapping selector

A new feature is added to the Salestio Settings tab. Now any user can quickly upload a custom mapping between Shopify product SKUs and marketplace SKUs by themselves.

This feature is useful for sellers that have an extensive product catalog listed already, and need a way to match, for example, a list of Amazon items with the same Shopify items that have a different SKU.

Mappings take effect for order importing on all integrations. For Amazon integration, SKU can be applied to quantity and price synchronization in Selling Lists. If you intend to use the mapping for Amazon listing sync, please contact us at support@salest.io after adding the mapping file.

Users who have been using SKU mappings since before this update have the option to replace their mapping file with a new one at any time. It is also possible to download the current mapping for editing or reference.

Change items before importing orders

This feature may be useful for users who have missed an item in their mapping file. If Salestio cannot find the indicated marketplace SKU in Shopify, the order will fail to be created in Shopify.

To fix this issue quickly, you can click the Change button in the order and select any Shopify item that should be used in this one order. For smooth operation later, we suggest adding/editing the SKU mapping after such an issue is resolved.

The button also updates the item in the Salestio database, which is useful if the Shopify item needs an edit before the order is created. Consider a use case below:

An Amazon item Blue Jeans has an SKU "ABC". Shopify item Blue Jeans has an SKU "XYZ".

1. Salestio imported an Amazon order with Blue Jeans
2. SKU "ABC" does not exist in Shopify, so the order is not created.
3. Edit Blue Jeans SKU in Shopify from "XYZ" to "ABC"
4. In Salestio order, click Change and select the "ABC" item to refresh it
5. Successfully create the order in Shopify as quickly as possible

"Deliver By" note for Amazon and eBay

Some sellers were missing this field, so we added it to Shopify. Now you can find the "Deliver By" date in the Notes section on your imported orders.

Minor updates

• Added Smart rounding feature to Global Profiles. The price can be rounded up to x.x9, x.99, or x.00

• Selling List view and Order view now allow searching on the Enter key press

• Improved labeling of info/error messages in Logs for more clarity
• It is now possible to manage more than 50 profiles of any kind (Global Profile, Creation Profile, etc.)

In progress

Aside from stability updates, the team is improving Amazon Creation profiles. We noticed sellers needing a better way to list products with variations. Currently, we are developing variation mappings, so the sellers can avoid changing item structure in Shopify.

And that's the news for today. As always, feel free to talk to us at support@salest.io if you have any questions or comments!

Wishing you a super festive season from all of us at Salestio! Big thanks for making 2023 awesome with us. We want to recap the best advancements made this year.

New integration

We have been working hard to bring the widest selection of connected markets in a unified app. This year, Shopify app got a fully-featured Etsy integration. Complete with order and product sync, now the app can allow sellers to connect an existing Etsy store or give a headstart for a new one.

Updates and improvements

To our amazing community of users, thank you for making 2023 a remarkable year. Your trust and enthusiasm have been the driving force behind our success. While we faced some challenges along the way, your feedback and support motivated us to overcome obstacles and emerge stronger. This helped us to fix many smaller issues and get inspiration for new ones.

• eBay integration was updated with new features on the platform.
• Amazon creation tools were updated to support exporting new items to Amazon.
• For our eBay and eBay import modules, we updated them to be compatible with the new PrestaShop 8.

Check out our latest blog for a deeper dive: link

Cheers to a fantastic 2024!

Best,

The Salestio Team

Hi!

Salestio Team is here with the current updates on what is new with the app.

If you have any suggestions or ideas on how we can make Salestio better, feel free to contact us at support@salest.io, or share your ideas on our roadmap.

Refreshed look

Along with some background tweaks, the app has been updated to better match the visual style of Shopify. Every part of the UI is now visually integrated with a better look and feel:

Even better logs

Thank you for the feedback on the Dashboard log section! The log messages for orders now contain the order ID from Amazon/eBay/Etsy to locate any troubled orders easily:

Also, the messages are now more clear if an item was stopped or removed from the Selling List specifically by the user. This will help to figure out what exactly brought changes to a particular product:

New "Finished" status for eBay Selling Lists

Now Salestio can recognize that a listing was ended by eBay and indicate such items as "Finished" in the Selling List. This can happen after a period of inactivity: depending on the eBay account, listings have a limited time of inactivity. After 60 or 90 days, if no sales are recorded, eBay will stop the listing. You can Relist this item so the old listing will point to the new one. The "Send to eBay" action will create a separate listing instead.

Notifications for product sync errors

Previously Salestio could send a daily report if sync has failed on one or more Amazon products. Now this feature is also available for eBay sellers. To receive such notifications, enable them in the Settings tab:

Smaller improvements

• Salestio now instantly reads if a product SKU was updated in Shopify.
• Imported Amazon orders are now able to display VAT. If this is what your store needs, please reach our support.
• When stopping/deleting an item from a Selling List, a confirmation window will appear. This will help to avoid accidental deletion of items.
• eBay products with an "Update Error" status now can be stopped right away or when the quantity is changed to 0.

Work in progress

We are thankful for all of the feedback on the new Amazon Creation Profiles. Thanks to the community, we can improve this feature a lot faster. Some notable recent changes:

• Bullet points are moved to the mapping level. It allows adding the key features for the specific product types and/or collections.
• Listing price functionality is improved for products with variations on the US marketplace

Thank you for tuning in today! If you would like to know more about the new features, please reach out to support@salest.io

Hi!

The shopping season is catching up, so most of the team's efforts here at Salestio were focused on improving stability and tweaking the app to be as fast as possible. Still, we have some new features for you to try! Keep reading to know what's new. As always, if you have any questions or comments, please feel free to reach out to us at support@salest.io

eBay: Move items between Selling Lists

We noticed that sometimes sellers need to reorganize how the items appear in Salestio, but that would require stopping the listing on eBay. Now you can move the item to another Selling List while keeping the same status, and active eBay listings will remain untouched.

To move an item, select it in a Selling List, and click on "Move" in the Fast Actions:

Actions in Product Counter Block

Following the recent update, the block with counters became more useful. Now you can perform more actions right from the Dashboard, like updating the products, jumping to the logs, or locating the products in processing:

Better communication with your eBay account

Salestio is designed with Shopify as the home for your products in mind. Still, some users need to make some tweaks and updates on eBay directly. The app will now scan for any stopped items and will reflect the change in the Selling List:

• A new log message will appear in Salestio: "The listing [SKU] was stopped due to the stopped status on eBay."

• If the listing was ended on eBay, it will appear in "Finished" status in the Selling List

Customization message support for Etsy orders

Etsy customization data is now displayed in Notes on your Shopify orders. If you want to learn more about working with customizable items in Salestio, check out our recent article for more details.

Minor improvements and fixes

• Shopify collections are parsed faster and more reliably
• Fixed the specifics display for the "Everything else" category in eBay Creation Profiles
• Logs now differentiate error and info messages more clearly
• Improved QTY updates for listings using eBay Inventory API
• More reliability when reconnecting an expired eBay account
• Email notifications about order fulfillment errors now give more context

Work in Progress

Thank you for all of the feedback on the new Amazon Creation Profiles! Currently, we are working to make a more easy-to-use UI and ironing out the tiny details for each Amazon Product type. Some latest updates and fixes:

• Bullet points now support custom text values
• Fixed the "unexpected marketplace" error for some types of the Seller accounts
• Fixed the invalid recommended browser nodes for Amazon US

Amazon Creation Profiles Beta is available to all users, so check it out in your app. Feel free to report any issues to us at support@salest.io

Hello,

As September approaches, we're excited to unveil the latest enhancements in Salestio. Your input is vital, so don't hesitate to send your ideas or suggestions to us at support@salest.io or via our feature request portal. Let's dive into the September update!

New Etsy integration features

The Etsy integration is getting more and more quality-of-life improvements. Want to check how the listing looks? Now you can do so right from the Selling List. For any currently listed item, click "View on Etsy" to open the listing page:

Some sellers choose to opt out of listing auto-renewal. For expired listings, Salestio will now display such items in "Stopped" status in the Selling List. You can renew the item from there. Also, listings can now be manually stopped from the Selling List:

Etsy limits the time that a seller might be authorized with an app like Salestio. When the time comes, authorizing again is all that's needed. From now on, we will notify you on the Dashboard when an account confirmation is needed. Clicking "Confirm connection" will take you to Etsy for login. Do not worry, this might be needed only once a few months.

Refreshed Dashboard

To improve readability for sellers, we rethought how to present product statistics. Now, statistics cards clearly correspond to the current status of all Shopify items:

• Live — Products that are synced with the marketplace
• Error — Require attention; look for errors in the Selling Lists to resolve
• Pending — Just need some time to get to Live
• No status — Products that are not added to any Selling Lists yet
• Not Active — Added to a Selling List, but not have been sent to the marketplace

Amazon Listing Creation

We are perfecting the ability to create brand-new listings on Amazon. Today, refreshed Amazon Creation Profiles enter Public Beta, available for all Salestio users to try. Check documentation for the new feature here: Creation Profile configuration. All feedback is appreciated, so feel free to let us know your thoughts and findings at support@salest.io

With a new Creation Profile, we allow our merchants to create new Amazon Listings using data from your Shopify products. Highlight of key features:

• Allow creation of Amazon listings with GTIN exemption enabled
• Products could be created with and without Variations details
• Validation and highlighting fields required by Amazon

Minor changes

• Amazon gift message left by the customer now appears in order notes.

• eBay automotive categories on some marketplaces now allow selecting Shopify vendor field as Manufacturer
• Order Tab entries are now sorted by created date, rather than updated date

• Log messages on the Salestio Order Details page are now synced chronologically

What's next?

With order import for Amazon Vendor accounts done, our next goal is implementing quantity sync for the listings. Stay tuned!