Hello again,

Can you believe the summer coming to an end? While the days get shorter, our commitment to enhancing your experience with Salestio remains unwavering. We're excited to share our latest developments and achievements.

If you have a cool idea or a suggestion, feel free to let us know at support@salest.io or leave a feature request.

Import Amazon orders based on Product Title

Salestio uses product SKU to identify products in Amazon orders and correctly create them in Shopify. As a fallback, we added matching based on product titles and variation labels.

The app will compare the exact title on Amazon with title + variation in Shopify. For example:

Amazon title: "Destroyer Gaming Mouse Pink"

Shopify title: "Destroyer Gaming Mouse" color: "Pink"

Keep in mind that some Amazon listings might be added by other sellers with different tastes in product titles, while Salestio will look for the exact match.

More eBay images

Now you can add up to 24 images with each eBay listing! To take advantage of the new limit, go to the eBay profile and crank the slider before running Full Revise on the items:

Etsy integration updates

We are working hard to bring the Etsy integration out of Beta. Aside from stability updates, more about the new features below.

Each connected Etsy account now gets a separate settings tab. Here is what you can customize:

• Disable Etsy order import
• How the customer email appears in Shopify

• Put price or item quantity updates on pause for Etsy listings

We also improved the recently added Inventory tab. Your listings will download in the background, but we added a button if you want to see them ASAP.

There are more minor improvements to Etsy integration:

• The Update action will now refresh the product pictures
• Active Etsy listing will now be stopped if the product is removed, drafted, or archived on Shopify

Yearly plans

To make it simpler and cheaper, we are introducing a yearly option for every available plan. If you prefer stability, head to the Salestio Dashboard and consider making a switch to save up to 20% annually.

Other improvements

• Log messages now give context for automatic updates. There will be a clear indication of why, like "stopped due to product deleted in Shopify" or "added to the Selling List due to Collection change"
• Amazon order ID is now displayed in order logs
• "ReSync" and "Download Inventories" buttons for Amazon now display if the operation is running
• If the order is canceled on eBay, Salestio will update its status in Shopify

What's next?

We continue implementing creation of new listings on Amazon, currently adding the configuration to send variations in Sizes and sending products in batches.

Our utmost enthusiasm is currently dedicated to enhancing our Etsy integration. We will keep introducing exciting new features here, so you can track or even try them yourself. So keep an eye on the future updates!

Hey-hey dear Salestio friends,

How is your summer going so far? We work as hard as bees to add more and more nice and neat improvements and new features to Salestio. Today, we are happy to present you with our recent accomplishments.

As always, if you have any ideas or suggestions on how we can improve, feel free to share them as feature requests, or drop us a message at support@salest.io

Amazon Vendor account

Here at Salestio, we started adding support for the Amazon Vendor Central account. Currently, it is possible to connect your Amazon Vendor Central account to Salestio and get the orders from this account imported to Shopify.

To connect the Vendor Central account, go to Salestio > Accounts, and click the Add account button. Give a name to the account in Salestio, and select the region and the marketplace.

The important part is to put a checkmark on the "Vendor Central account" on the form.

Log in to your account, and confirm Salestio's permissions.

As soon as the account is added, Salestio will start importing the orders.

Note! The orders are imported to Salestio. They are not created in Shopify automatically. To send the order to Shopify, go to Salestio > Orders, and open the needed order.

Click the Export button on the Order details page to create the order in Shopify.

Extended product attributes in the Etsy Creation profile

We are working to add more features to the product creation functionality for the Etsy listings.

With this task, we added the ability to add more product attributes based on the selected Etsy category.

To add more attributes, go to Salestio > Profiles > Creation profile, and click the Add Creation profile button. Optionally, you can use one of the Creation profiles that have already been added to Salestio. Add the values to the top of the page, and start adding (or editing) the new mapping.

After you select the category, you will be presented with additional attributes that you can select.

Note! The available attributes can vary based on the selected Etsy category.

Improvements

• Variation pictures for Etsy listings. Salestio sends the variation images to Etsy depending on how they are added to Shopify. With this improvement, the corresponding image is displayed after the variation is selected on Etsy.
• The ability to import Etsy orders by Product Title. Salestio imports orders based on matching SKUs on Shopify and the selected platform. This functionality has already been implemented for the eBay integration, and now we added it for the Etsy part as well. The titles and variation labels should be exactly the same on both platforms.
• The Shopify Order link for imported orders in the list. As you might have already known, you can filter out the orders that were imported to Shopify. This new link gives a quick way to open the Shopify order page right from the Orders page in Salestio.

• Fixes to Pending Stop & Remove products in the Selling Lists. In some cases, when you clicked the "Stop & Remove" action for the products in the Selling List, the products could have stuck and still were shown in the Selling List in the pending statuses. We added the improvements to this functionality, and the products are removed from this functionality after you run this action.
• Show the platform order ids in the Log messages on the Order page in Salestio. The Logs messages showed the order id from Shopify. With this update, you can see the exact order id the way it is displayed on the platform where it was imported from

• Support for KType attributes for the eBay listings in Salestio. The KType attribute is relevant for the eBay Motors marketplace. You can add it to the mapping in the Creation profile. We have also published the whole article on this functionality in our most recent blog post.

What's in Progress?

We keep working on adding more functionality and adjustments to the Amazon Vendor Central functionality.

The functionality to create new listings on Amazon is currently under development. At this point, we are working on the ability to send images and add the parent-child relationships for the variation listings.

Adding more functionality to our Etsy integration is our priority at this point. As described above, we added new features and possibilities to the existing functionality of product creation and order importing to Shopify. Also, we keep working on the ability to connect existing eBay listings to Shopify products. Stay tuned!

Hello,

Salestio Team is here. We are happy to share with you the most recent updates to Salestio. During this time, we have been working on small and big improvements to the app as well as major tasks that take more time to complete. See more details below.

If you would like to suggest your ideas of how we can make the app better, feel free to contact our support team at support@salesti.io, or share your idea in Salestio roadmap. We would love to hear from you!

Support for the Extended Producer Responsibility for eBay

This regulation is supposed to prevent and manage waste. According to this new law, manufacturers, importers, and eBay sellers are responsible for the entire life cycle of the products they sell.

This feature is important if you sell on eBay France.

From the technical point, it required adding new fields that you can submit in the under Salestio > Profiles > eBay profile. They will be shown if the select marketplace is France.

Last week, we published a detailed article in Salestio Blog. If you would like to find more about this regulation, check the following article: Extended Producer Responsibility Requirements for eBay Marketplace and How it affects sellers 

Improvements

We are constantly working to simplify UX in Salestio and to make the app work better for the specific business needs. Your ideas and suggestions are always welcomed since most of these tasks were completed based on the feedback from Salestio users.

• Moved the "eBay profile" form to the Selling List settings.

This way, you can skip additional step to go to the eBay profile if you need to add a new one or if you need to make changes to the existing eBay profile. You can do so right from the create/edit Selling List form. Here you have the option to save the added eBay profile to use it in another Selling List as a template, or simply add the required fields without adding any templates.

• Added support to send up to 12 images for eBay products.

Previously, it was possible to send up to 9 images but now you can add even more. You can do so in the eBay profile or just in the Selling List settings. Just move the slider to the preferred number of images.

• Added the Log message when the listings were connected via Sync from the Inventory tab.

This message helps to identify how the products were connected. If the products were connected between the two platforms via Sync, the following message is shown: The product [name, SKU] was successfully connected via Sync Inventories.

• Add the Shopify order page link to the Order details in Salestio.

If you would like to check the specific Shopify order from Salestio, you can simply click the order link from the Order Details page in Salestio. It will take you straight to the order in Shopify.

• Added the ability to edit the mappings in the Creation profile for Etsy.

Previously, it was possible to add or remove the mapping from the Etsy Creation profile. With this improvement, you can edit the added mapping anytime you need.

What's In Progress

Our team started working on adding the support for the Amazon Vendor Central account. we have already added the ability to add this type of account to Salestio. The next step is to actually import the orders from this account to Shopify.

The new Creation profile form is on the way. It is on the final stages of beta testing and further improvements to the actual form.

For Etsy integration, we not only added more and more features to the Listing creation functionality but also completed a couple of tasks for the ability to connect Shopify products to existing Etsy listings.

We also working to improve the product creation functionality by giving the ability to add extra attributes depending on the Etsy category. Stay tuned :)

An important part to connect existing Etsy listings to Shopify products is to show the Etsy inventory inside Salestio. We added the main functionality to show the page with search and filtering options. Now, we are working on pulling the inventories from the connected accounts.

Hey-hey,

Salestio Team is here with the current updates on what happening in the app. Although summer is known as a vacation season, our team has no time to rest.

In this update, you can find more improvements and even custom user request that we recently implemented for Salestio. If you have an idea of how we can make Salestio better to fulfill your business needs, feel free to share your thoughts on our roadmap or contact us at support@salest.io

Prevent products from adding into multiple Selling Lists

When you add Shopify products to the Selling Lists in Salestio, you can use the Collection mode to add products in bulk and keep the list more automated. In some cases, when you have multiple Selling Lists for different Collections, the products might appear duplicated in the Selling Lists if the product is added to these multiple Collections on Shopify.

Salestio added the functionality that prevents duplicated SKUs from being added to different Selling Lists. If a product has already been added to one Selling List, it will not be added to another one even if it exists in the corresponding Collection. This way, you can ensure that the product is only one Selling List.

Also, Salestio records the message to the Logs, so you can check and see the reason why it is not shown in this Selling List and the name of the Selling List where this product exists.

If you add and remove the Selling Lists and then, add them again, Salestio might need some time to process and record the changes. The exact timing depends on the number of products in the Collection.

No email option for the imported orders in Shopify

By default, Salestio imports the order details as they exist on the order from the connected marketplace (Amazon, eBay, and Etsy). It shows the email address of the buyer, in the same way it exists on the order. Recently, Salestio introduced the ability to have this email address changed to the specific email or the email with your store domain.

Within this task, we added one more option. It allows adding orders to Shopify even without any email address. If you would like to set this behavior, go to Salestio > Settings, select the settings for the connected account, and switch the radio button to "No email".

These settings will be applied to the orders that are imported after that.

You can find more details on this functionality in our recent blog post.

Improvements to the Etsy beta version

We keep working on our Etsy integration. During this time, we added several improvements to the existing functionality. They include:

• Show the Etsy order id in the Notes on the Order page in Shopify
• Improvements to the taxes displayed for the imported orders in Shopify
• Send the product variations with 0 qty to Etsy. Now, these variants are shown as out of stock on the Etsy listing page instead of not showing them at all.

UI improvements

Here are a couple of UI improvements we added to Salestio:

• Started showing the Metafields only with a definition in the app UI. when you are trying to set the metafield for some of the fields in the Creation profile, all metafields were shown. It includes the metafields that are automatically created for analytical purposes. They do not have the relevant data but were still shown in the select list. At this point, we show only those metafields that are relevant for Shopify product and variation pages.
• Improved the display of the Search functionality in the Selling Lists and orders. When you use the Search option and type some text into the Search field, previously, you needed to click the Filter button to show the results. With this improvement, it is enough to hit the Return/Enter button to show the results.
• Added the Delete button to the Description Template for eBay. This way, you can easily remove the Description template if it is no longer relevant and it is not assigned to any of the Selling Lists.

Salestio adjustments per user requests

These are the tasks we added for the specific user installation. Some of them are added for all users, and some only for the users who requested them. In case any of such options might be useful for you, please contact us, and we will enable them for your installation as well.

• Show the eBay fee and Ad fee to the Notes in Shopify for imported eBay orders. This way, you can view the fees for the specific order right in your Shopify store.
• Changed the Gateway option on Shopify orders imported from Amazon. Shopify shows this field on the Order page. We can set the specific value per your needs that will allow you to do the reporting the preferred way.
• Show Shopify products with 1 variation as a simple listing on eBay. There are cases when users added various variation options to the products on Shopify even if there is only one variant. It helps with filtering and categorizing the products on your e-commerce store. This custom request was implemented to show such products as simple products without variations on eBay.

In Progress

We keep working on the functionality to connect Shopify products to existing Etsy listings. At this point, we added the ability to download the Etsy Inventory to allow fetching the matching products. Please note that this option is not visible in the app UI till we finish adding this functionality completely and enable it for all users.

Our team is also working on the ability to create new Amazon listings from Salestio.

Hello,

Hope you have been doing well. We are happy to share with you the most recent Salestio Updates. During these weeks, our team has been working on giving more flexibility and adjustability to Salestio for the specific preferences of our users.

Also, we keep working on improving the beta version of our Etsy integration and on adjusting product creation functionality for the Amazon listings.

As always, if you have any suggestions or ideas on how we can make Salestio better, feel free to contact us at support@salest.io, or share your ideas on our roadmap.

Support to the metafields with the Image and Dimensions types

If you are looking into ways to add more data to your Shopify product pages, using the metafields might be a good option for you. You can use in-built Shopify functionality to add metafields (Shopify Settings > Custom Data), or you can use different apps to add the metafields.

Salestio has been supporting metafields for quite a long time. If you wonder how to use metafields in Salestio, feel free to check this article from our blog.

Recently, we added support to two more metafield data types in Salestio. They are:

• Image
• Dimensions

You can use them, for example, to add more product data to the Description Template when sending products as well as adding item specifics for eBay products.

To use the metafields of this type in Salestio, add the metafield type, add the actual data to these metafields on Shopify product pages, configure the metafields in the Description Template or in the Creation profile, and send the products.

Note! Salestio pulls the metafields data from your Shopify store every 4 hours. If you would like to get these data faster, you can trigger the Refresh Metafields from Salestio > Settings.

Custom email address for the imported orders

To be able to create the order in Shopify. the email address of a customer is required. It is no exception when creating Shopify orders from the imported Amazon and eBay orders.

By default, the email address added to the Shopify order is shown the way it exists on the Amazon/eBay order. This might be not the best behavior for your specific store. If you have the email notifications configured in Shopify when fulfilling the orders, your buyers will receive these emails from your Shopify store.

Salestio has a workaround for the cases when you do not want to add the actual users' email addresses when creating the orders in Shopify. You can configure a dummy email address format. The orders will be created in the selected format. Since the email addresses are not real, actual buyers will not receive the emails.

You can add this configuration in Salestio > Settings. Select the added account and choose one of the three options.

• in the order (Default)
• with selected email. Here, you can create a custom email box with your store domain or any other mailbox. When selected, the email notifications will go to this address
• with the selected custom domain. In this case, you can configure the format of the created email address to order-id@yourdomain.com

Support for Product Category in the Creation Profile

With this task, we added a new option to the mapping condition in the Creation profile. When adding a mapping you can now select one of the following conditions or even combine them.

• Product Category

The category can be set on the product page on Shopify. Shopify allows selecting one of the standard product categories

• Product Type
• Product Collection

Note! When adding a mapping condition, it is important that at least one Active product with the actual data existed in Shopify. For example, if you would like to add a mapping for the Product Category "Shirts & Tops", at least one Active product with this value should exist in Shopify before you start adding the mapping.

Settings for Active, Drafts, and Archived products

To simplify the search and display of the products when adding them to Salestio, we added the default behavior that only Active Shopify products are shown in Salestio. It helps to avoid showing and sending the products that are Drafts or Archived in Shopify.

However, it might not be the best option for all sellers. Some sellers keep the products in Draft not to show them on your online store but still be able to send them to the connected marketplace(s).

You can modify what products can be added to Salestio in Salestio > Settings. Possible options:

• Active (selected by default, cannot be unchecked)
• Drafts
• Archived

Note! If you just enabled Drafts or Archived products in Salestio Settings, please give the app some time to pull data from your Shopify store.

Improvements

• Stock updates on Etsy for the products with 0 qty
• Full Update option for Etsy
• Clean up Product Description on Etsy
• QTY and Price sync when initially sending products to Amazon
• Sending parent and variation images to eBay for the products with variations
• Fixed duplicated images for eBay listings
• Connecting from Amazon inventory if the products have been already tried to send but resulted in Linking Error
• Price Template layout improvements
• Show channel for the imported orders in Shopify

Custom requests

We had a couple of cases when users requested custom adjustments to their Salestio installations. Here is what we customized for them:

• added eBay shipping mapping due to different names in shipping carriers on Shopify and eBay. When sending the fulfillment details to eBay, eBay requires that the shipping carrier existed with a specific name. Sometimes, these names might be a bit different on Shopify and eBay. With this customization, we added the shipping mapping that allows updating eBay orders with the fulfillment details accepted by the platform.
• displayed Amazon order IDs as attributes to Notes / Additional details. This option might be useful if you add more automation to your orders processing flow and would like that the data are automatically taken and pasted.
• displayed more than 50 Creation profiles per page. By default, Salestio does not show more than 50 profiles per page. If you need to add more mappings, it is possible to add multiple mappings to one Creation profile. This way is actually more efficient than adding numerous Creation profiles. However, there are specific cases when users actually need to add more profiles. We enabled this option for one of Salestio's users.

In progress

We keep working on adjusting the product creation process for Amazon listings. Adding new products might be a bit tricky even if you do so directly from your Seller Central account. We are trying to make the whole process more user-friendly.

Currently, we are working on the ability to create new Amazon products with variations. Stay tuned!

Each connected platform has its specifics in the means of creating new listings and connecting to the existing products on your account. Etsy is no exception to this process.

Our team keeps working on the functionality to connect to existing listings on Etsy.

Also, recently, we receive a couple of valuable feedbacks from our users that allowed us to improve the ability to list new products on Etsy. Some of the tasks have been completed, and some are still for us to do. Wait to hear more from us!

Hello,

Salestio Team is here with more updates on what we completed during the last month and what we are working on.

Mostly, we worked on the ability to create new listings on Amazon and on improvements to the existing Salestio functionality.

If you have any suggestions on how we can make Salestio better for you, feel free to reach out to us at support@salest.io or submit your ideas to our roadmap.

SKU mapping to sync products from Shopify to Amazon

This part might be interesting for the users who already sell their products on Amazon. To successfully connect the products between the two platforms, it is important that SKUs are the same on Shopify and in your Seller Central Inventory.

But what if SKUs are different? Seller Central does not allow editing the SKUs once the listings are added to your inventory. Updating SKUs in Shopify might be a good solution. However, there are cases when changing SKUs in Shopify is not really convenient. For such cases, we added the ability to connect the products based on SKU mapping.

Previously, this feature was available only for importing Amazon and eBay orders to Shopify. At this point, we extended it to give the ability to connect the products between Shopify and Amazon to sync prices and stock.

If you would like to take advantage of this feature, send us a spreadsheet with 2 columns: Shopify SKU and Amazon SKU. We will upload the mapping to Salestio's database, and then, it will be possible to connect the products by clicking the "Sync inventories with selling products" button from the Inventory tab in Salestio

Metafield support for the Listing Title for eBay

When you create a new listing on eBay, the default Salestio's behavior is to send the exact Shopify title as a listing title to eBay.

eBay has its own title requirements that might not work for the product titles in your Shopify store. They do not allow more than 80 characters, the use of special characters like ` and the use of the words they consider prohibited.

If using the same title that you have on Shopify does not work for you, you can add the metafield to the Shopify product with the eBay title. There, you can add the needed wording. Then, you would need to configure the Creation profile to use this metafield. To do so, go to Salestio > Profiles > Creation profiles, and click to add a new profile, or edit the existing one. Click on the Listing title field and select the added metafield.

If you are not sure how to use the metafields in Shopify, here you can check our support article on this topic.

Save dialogue the same way as on Shopify

We are constantly working to make the app interface more user-friendly. At this point, we simplified the process of saving the pages and forms in Salestio.

As soon as you start adding the data to the pages in Shopify, it will show you the dialogue to save the page or discard changes.

Improvements

• Handling of the eBay ids for the products that were stopped and then, listed again
• Improvements to Search on the Inventory tab for eBay; made it not Case sensitive
• Setting the default Shipping through the Shipping mapping for Amazon
• Updating the quantities for the products listed via Inventory API on eBay
• Handling of the special characters on variation labels when sending products to eBay
• Bulk actions on the Selling Lists for Amazon by skipping the products not in the correct state
• Sending the main image to Etsy when listing a new product

Custom requests

We had a couple of requests to adjust the order values in Shopify for the imported orders from Amazon and eBay.

Sellers handle their taxes differently depending on the marketplace and personal preferences. Some users handle the taxes directly on Amazon and eBay and do not want to get the taxes imported to Shopify along with the imported orders.

For such requests, we adjusted Salestio's behavior not to calculate the taxes to the Total or even to show taxes as 0.

In Progress

We keep working on the ability to create new listings on Amazon. Amazon updated the process of creating a new listing, and for some time, we are not able to create a listing in Seller Central if it has never existed in the Amazon catalog.

At this point, we completed the beta testing of the functionality, and are in the process of adding more improvements to the interface to show the required fields.

Some users create multiple Selling Lists to better manage the connected products. This task will help to avoid cases when the product exists in multiple Collections and as a result, might be added to multiple Selling Lists for each Collection.

Hey-hey,

Salestio Team is here with the most recent updates in the app. We are happy to announce that we completed a couple of ideas from our roadmap as well as added other features.

As always, feel free to submit your ideas to our roadmap, or contact our support team at support@salest.io

Send products with variations to Etsy

We keep working on the Etsy integration. Recently, we added the ability to send Shopify products with variations.

To send products with Variations, you would need to allow variations in the mapping in the Creation profile and assign the needed variation options. Please note that Etsy does not allow adding more than 2 variation options.

More details on listing products with variations are in our recent blog post 

Set eBay category and item specifics for the separate products from the Selling List

This one is really big :) We added the ability to add item specifics for each product in the Selling List. This is basically a mapping that you add for the exact product instead of adding it for the Product Type or Product Collection.

With this new feature, you can add more general item specifics in the Creation profile, and then, any specific data for the needed products right in the Selling List. Previously, you needed to add Shopify metafields to send these details to eBay. Now, you can add all the needed details right in the Selling List.

The details on how to use this functionality are in our support article 

Send customization info from eBay orders to Shopify

If you support adding various signatures, engravings, or other customization to your products, you would want to see the customization details on the imported orders in your Shopify store.

Recently, we added this ability for Amazon, and now, it has also been implemented for eBay.

So, if an eBay order includes custom details, they will be sent to the Shopify order. They will be added as a link to the archive in the Shopify order Notes field.

Show only active Shopify products in the Selling List

With this improvement, only Active Shopify products will be displayed in the Selling List. Previously, Salestio showed all products: Active, Drafts, and Archived.

We received a lot of feedback from Salestio users that it would be more helpful to show only Active products in the Selling List. It is important for the Selling Lists in the Collection mode where the products are added automatically based on their existence in the Shopify Collection.

At this point, Salestio shows only Active products from your Shopify store.

Improvements

• Verification about added Creation profile when sending products to eBay and Etsy

• Metafields handling in the multi-select fields in the item specifics
• The ability to "Refresh eBay store categories" on the eBay store mapping
• The ability to request full synchronization from Shopify to Salestio via "Update All products" in Salestio Settings
• Showing of variation labels on the imported eBay orders in Salestio
• Support for "eBay plus" for the DE marketplace to the eBay profile

• Showing log messages about adding and removing the products in the Selling List

• Improved translation support for adding translations in Shopify
• Showing the Price Template tab under the Profiles for Etsy integration
• Give the ability to Remove option to the Selling Lists for Etsy

Custom Requests

The custom requests are related mostly to skipping some of the default Salestio features.

• Turn off shipping confirmation to Amazon. In some cases, especially when users fulfill their orders with 3rd party services, the shipping confirmation is sent from that service. As a result, another confirmation is not needed.
• Disable tax importing for eBay orders. Taxes are handled differently depending on the marketplace, and personal user settings on eBay. Some users prefer removing taxes from the orders when they are imported to Shopify.

What's in Progress

We keep working on Etsy integration to give the ability to connect to existing Etsy listings

Also, we had a couple of requests to help manage the products in different Selling Lists if they exist in multiple Collections, so we are working on this task and on other improvements for handling products.

Hello,

Our team is here to show you what we've been working on for the past 3 weeks. Mainly, we worked on the Etsy integration, custom requests, app improvements, and fixes.

If you have any specific requests on how we can adjust Salestio for you, please contact us. We will check and see what we can do about it.

Inventory API support for existing eBay listings

Inventory API was used by the native Shopify eBay app. After that app was disabled, many users faced the challenge to connect Shopify products to existing eBay listings published with that app. The Inventory API did not allow even editing the listings directly on eBay.

We added the support of Inventory API. So, now it is possible to connect and updated prices and quantities for these listings with Salestio. It can be enabled in the eBay profile.

One of the recent blog posts is dedicated to more details on Inventory API in Salestio.

Detailed info for customized Amazon orders

Some Amazon orders include customization details. With this feature, the link is displayed in the order notes in Shopify. The link leads to the archive with the customization details from the Amazon order.

We are also working on giving the same ability for eBay orders.

VAT for eBay EU and UK listings

In the previous product update, we mentioned that we added the transfer of VAT in eBay orders to Shopify. Recently, we also added the possibility to specify VAT percentage in the eBay profile. It will indicate the VAT percentage for the eBay item.

You need to have a VAT-ID registered with eBay and the marketplace needs to be VAT-enabled.

New Options in Salestio Settings

We added the ability to disable price and quantity synchronization to eBay Settings in Salestio. If you would like to skip syncing any of them, you can do so by unchecking the option and clicking Save.

Another option might be useful for eBay orders when creating them in Shopify. By default, the orders are added with a Shopify order id. Enabling this option will send the actual eBay order id as a Shopify order id. This option is located under Salestio Settings.

Custom requests

• In some cases, you don't need the tax data to be imported to Shopify. If this is your case, please reach us and we can exclude any taxes imported to the Shopify store.

• If you would like to disable prices and/or quantities when syncing products to eBay or Amazon, you can do so in Salestio Settings. However, if you would like to disable the Update/Revise actions from accidentally being clicked, we can do so for you.
• The imported orders in Shopify are displayed in the Amazon or eBay-generated format for privacy purposes. The emails are required to create the orders in Shopify. However, if you would like that these emails are invalid in Shopify, we can configure dummy emails for Amazon and eBay orders.

Improvements

• Clean up the inactive listings from eBay inventory in Salestio. It happens after clicking the "Download eBay inventories" button.
• Postcode handling for AU marketplaces when using eBay calculated shipping.
• Improved rounding for the total price for Amazon orders in Shopify.
• Updates for eBay orders matched by product titles for the products with variations.
• Check if the Creation profile is added before sending the products to eBay and Etsy. It prevents the products from being stuck in pending statuses.
• The ability to get the most recent list of Business Policies in the Selling List by clicking the "Refresh Business Policies list" button.
• The ability to delete various profiles and configurations from the app UX. It is relevant for the Creation profile and eBay store mapping.
• Improved Default Description template by removing the images. They are not needed in the Description template since the images are displayed on the listing page separately.
• Metafield support for the listing title in the Creation profile for eBay.
• Display Amazon and eBay order ids in the Shopify order_notes_atributes

In progress

We keep working on the Etsy integration. The sending of Shopify products to Etsy is almost ready. It is possible to send products without variations. This week we are planning to complete the task of listing products with variations.

With this feature, it will be possible to add the needed product details on the product level right from the Selling List. Currently, it is possible to add product attributes only from the mappings in the Creation profile. This feature will add more flexible sending rules when listing products on eBay.

Hey-hey, this is our first announcement in 2023, and we are happy to share some of the most recent fixes and improvements.

If you have any questions or ideas on how Salestio can fulfill your business needs best, reach out to us at support@salest.io. We will do our best to help.

Support Shopify products without SKUs

Previously, Salestio required SKUs added to product and variation pages in Shopify to successfully work with the products. Since not all sellers use SKUs for their products, it caused a bit of additional work for them to add SKUs.

Now, Salestio supports Shopify products even if no SKUs exist on the product and variation pages. In this case, Salestio will use a variation page id instead of an SKU.

Note! Salestio can work correctly if an SKU field is empty in Shopify, or if SKUs are unique. For now, we do not have the ability to skip SKUs if they are duplicated. So, it is either unique or empty.

Create Shopify orders by matching titles

A similar issue was about the creation of Amazon, eBay, or Etsy orders in Shopify. Salestio imported such orders but if the product SKU from the order did not exist in Shopify, Salestio was not able to create the orders in Shopify.

With this improvement, if an SKU from the order does not exist in Shopify, Salestio also tries to locate the needed product by matching product titles. If the product was located by matching the title, the corresponding message will appear on the order details in Salestio.

FAQ page in Salestio

We added the page with the most frequent pages to our support team to the app interface. If you need any help using the app or wondering how this or that feature works, you can always check it on this page.

Here you can also find useful redirects to Salestio help articles and tutorials as well as the link to schedule a call with us.

You can access the page from the app menu in Shopify, or from the Salestio navigation.

Improvements

Most of the recent improvements relate to our eBay integration.

• Add the ability to disable or delete links when sending products to eBay. eBay has limits on adding links to the Product description when listing products. Salestio takes the data from Shopify. Previously, you needed to remove the link from the Shopify product description so that it is not sent to eBay. With this improvement, Salestio no longer sends the link, just the text.

• Allow adding Color and Size variations from the variations instead of from the Item Specifics in the mapping. Depending on the eBay category, colors and sizes are required. They can be added in the Item Specifics in the Creation Profile. With this improvement, you can select any color or size. If there are variations in color and sizes on product pages, so the actual data will be taken from variations.
• Skip adding variation options to the variation labels when creating listings on eBay. With this improvement, only the actual label is sent to eBay. It no longer shows the option name.
• Add the "Cut title" field to the Creation Profile for eBay and Etsy. eBay and Etsy have limits on how many characters can be added to the title. You can choose to trim the title from Shopify products so that only the allowed number of characters is sent.
• eBay: Add postal code to eBay profile. Depending on the shipping policy, eBay requires the postal code added. With this improvement, you can add the postal code to the eBay profile.
• Make Payment Policy value optional on the add Selling List form. In some cases, eBay allows skipping the Payment policy when Selling products. So, the Payment policy field is no longer required when you create the Selling List.
• Switch eBay account auth flow to the most secure and modern way. This is required to add support to Inventory API to be able to revise quantities and prices for products created with old eBay app.

Fixes

• eBay Order Tax is not calculated correctly
• The fulfillment is not sent from Shopify to Etsy
• The metafields are incorrectly displayed in the Description template
• Fulfillment status is not sent to Amazon
• Metafields failed to update from Shopify
• Etsy: coupon amount is not removed from the total price on imported Etsy orders

Round eBay price to x.95 (custom request)

Salestio has multiple options for adding price rules when sending products to Amazon and eBay. You can use simple settings like in the Global profile as well as add complex rules in the Price template that we introduced recently.

Even these options might be not enough for your specific business needs.

Recently, one of Salestio's users contact us with the request to give the ability to round the price on eBay to x.95. As a result, added it for his Salestio installation.

If you would like to use any feature like this for your store, please let us know, and we will add it for you. If we have a lot of requests like this, we might even add this functionality to the app UI.

What's In Progress

• Adding support to Inventory API for eBay is one of our top priorities at the moment. Deprecated Shopify eBay app used Inventory API to list products on eBay. After it was disconnected, many users started looking for alternatives. To revise QTY and price for these eBay listings, the app should be able to work with this type of API. So, we are working on adding the support of it.
• We keep working on Etsy integration. Specifically, on the Catalog export part. Some of the tasks within Etsy integration have already been completed. For now, it is possible to create listings on Etsy but only if the products do not have options. If you would like to try this feature, please contact us, and we will assist.

Happy Holidays from Salestio! Thank you for trusting us to help your business succeed online.

Wishing you a happy and healthy holiday season and a successful 2023!

 https://salest.io/blog/page/salestios-2022-year-in-review