Salestio Updates, October 20
Hello,
Salestio Team is here with another portion of updates inside the app. If you have any ideas or suggestions on how we can improve, send us an email to support@salest.io or submit your ideas to our roadmap.
Upcoming livestream
Stay tuned for our upcoming webinar on YouTube that will happen live on November 12:
https://youtube.com/live/ir-ldP0PmkQ?feature=share
During the livestream, we will go over the details about listing products on Etsy using Salestio. Come join us to learn more about Salestio and ask questions live!
Let's get into the Salestio news for this month:
Extended Amazon log details
Due to some specifics of the Amazon platform, we found that some published items can be missing from Seller Central even if successfully sent by Salestio and getting a Linked status. We added the option to send a request to Amazon and get expanded details on products like this. Using this option can reveal additional information (e.g., missing details on the product page).
To access the expanded logs, go to Selling List > find the specific item > click Logs > Amazon log details.
Processing Profiles support for Etsy
Etsy introduced the Processing Profiles several months ago. Using the new profiles is now required. The Readiness State is one of the required fields to send or update the products on Etsy, so you might see the following error when updating or listing products without a Processing Profile:
A readiness_state_id is required for physical listings
Our developers added the functionality to assign the Processing profiles in Salestio when sending or updating products to Etsy.
To use them, please go to your Etsy account > Shipping settings > Your processing profiles and add a Processing profile. Here is a detailed help article from Etsy https://help.etsy.com/hc/en-us/articles/115015588087-How-to-Set-Processing-Times-Processing-Profiles-and-Ship-By-Dates?segment=selling#h_2
Once the Processing Profile is added to Etsy, please go to Salestio > Selling Lists. Click Edit to access the edit Selling List form. Scroll to the Etsy Processing Profile field and select the added Processing Profile.
To apply the Processing Profile to the existing listings, run the Update action instead of just Update QTY & Price. The Update action does the full update of the Etsy listings. So, the Creation profile should also be added.
If you do not want to do the full update of the Etsy listings through Salestio, please assign the Processing Profile directly on Etsy. Follow these steps to assign the Processing Profile to the listings in bulk https://help.etsy.com/hc/en-us/articles/115015588087-How-to-Set-Processing-Times-Processing-Profiles-and-Ship-By-Dates?segment=selling#h_5
Important announcement for eBay sellers
As of August 29, 2025, packages entering the US are subject to import fees regardless of value. The specified country of manufacture is already being used to help buyers make informed purchasing decisions and is now critical for tariff calculation and managing listing visibility for US buyers. Listings may be hidden from US buyers if an item's country of manufacture is not provided.
Some fields for item specifics (found in the Creation Profile) are being renamed:
- "Country of Origin" changed to "Materials sourced from". This field appears in Jewelry and Collectibles categories.
- "Country/Region of Manufacture" changed to "Country of Origin".
Sellers who offer imports to the US should specify the country of origin for their listings to keep the items available to US customers. This requirement is in effect after October 16th.
For the Jewelry and Collectibles categories, the "Materials sourced from" field is also required for visibility in the US.
If your listings already had both specifics added, no further action is needed. The details will carry over with this change. For listings that are missing the mentioned specifics, we suggest adjusting the Creation Profile to add them. After making the necessary changes to the Creation Profile, update the eBay product information by running the Full Revise action in the Selling List.
Optimizations and improvements
- Amazon India support. Adjust the account setting in Salestio > Accounts tab to include the new marketplace.
- "Retry limit exceeded" error expanded with additional details.
- Creation Profile: search for Shopify Collections now can process over 700 collections.
- Adjusted VAT on the imported orders to include decimals.
- Resolved the issue when the Etsy listing price is displayed incorrectly in Salestio Inventory.
- New optional features: automatically subscribe customers to SMS or Email marketing in Shopify. Message the team at support@salest.io to enable.
Latest blog articles
Check out the latest articles from our blog:
In Progress
Currently, we are adjusting the look and feel of the Selling Lists to offer an alternative experience. Stay tuned for more news!
The team is also working on the Google Merchant integration in Salestio.
Google Merchant Integration
I would love to have a Google Merchant (Buy with Google Integration) to Salestio
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